In a perfect world everyone would love what they bought and refunds would never be necessary. But the world isn't quite that perfect, hence the obligatory BizPlan.com Refund Policy.
BizPlan.com Refund Policy:
If we made a mistake somewhere, we'll work with you to quickly resolve the matter. However, BizPlan.com does not offer refunds outside of an internal error.
Under no circumstances shall BizPlan.com be held responsible for overdraft charges incurred from your financial institution as a result of any purchases or renewals through or in connection with our websites. It is the sole responsibility of you as a customer to ensure "overdraft fees," "overage fees," or "overlimit" or any other fees from your financial institution do not occur by taking the necessary action to avoid them. Furthermore, BizPlan.com is not liable for any fees incurred due to billing errors.
Subscriptions
Bizplan offers two types of subscriptions: one-time billing, and monthly recurring packages. If you purchased a one-time billing package, you will not be billed again after your initial billing. If you purchased a recurring subscription, your subscription will be billed on a monthly recurring basis. From time to time, we offer a 7 day trial period for subscriptions. Your card will be debited the full purchase amount on the date of your purchase. You can cancel any time via your ‘Account’ page when you log in to Bizplan.com. If you cancel within the first 7 days, you’ll receive a full refund. If you decide to cancel outside of the 7 day trial, we simply stop all further billing and your subscription will expire at the end of your current billing period. We will not refund "un-used" portions of a Subscription.
Starting from the date of your first purchase, all subsequent renewals will be billed in monthly increments from your initial purchase date. We charge your account in advance for each billing cycle. (i.e. If you purchase your Subscription on the first calendar day of any month your recurring date will then be set to the 1st day of each month. Your account will continue to recur on the 1st day of each month until canceled.)
Contacting BizPlan.com with a Refund Issue
Look, we're reasonable people. We shop at stores and return stuff just like you do, and we don't like being hassled by lame customer service people either. If we made a mistake with your billing and you need to make an adjustment, feel free to contact us. We're here to help.
