Francesco OrlandinoDigital, eCommerce professional

Digital, eCommerce and Brand Marketing professional with 10 years experience in various Global roles in FMCG, Retail and the Manufactured industries. Senior Management roles in blue chips. Project Manager

Recent Answers

My suggestion is doing this type of exercise once a year. From my experience as start up consultant this should be done at the moment of business planning and then periodically.

However SWOT analysis is not the only valuable tool you have: you need to combine this exercise with other strategic tools (for instance value chain analysis, review of market trends, BCG matrix and more).

Give a particular relevance to the analysis of external factors, since, again from my experience, those ones have a critical impact on the medium term sustainability of your start up.

Good luck with your business and keen to connect in case of questions.

Across a decade, I have been working client-side with several digital marketing agencies (both global and local ones) and I am also collaborating with a very young digital agency as a consultant.

In my opinion, for young agencies the best customer acquisition strategy pass via referrals. Delivering the best service to your current customers will dramatically increase the chances of getting newer clients via them. From my experience, specially in some sectors (Retail, Consumer Goods, even B2B) this is one of the most effective strategies.

On top of that, you would need to have your digital marketing and communication strategy sorted out. For instance:
- have a relevant, clear, SEO optimized website
- a coherent social media strategy across a variety of channels. Social Media is key to reach a broad variety of leads
- a localized PPC strategy may also work under certan conditions
- depending on budget, some digital agencies also run "guerrilla marketing campaigns".

Happy to provide more details in case you are interested.

Depending on the scope of the company you can try to offer a broad variety of services with your co-marketing campaign.

For instance, just to name a few:
- any services related to SEO optimization. SEO and UX are strictly interconnected; most of the clients who are looking for UX reviews may be interested in SEO audits as well
- any services related to designing ( graphic designing, logo building, naming, etc) are also strictly connected with UX. Additionally, you can gain the halo effect of being endorsed from an UX design company: this helps in terms of reputation
- any more technical (back end) services related to content management systems
- and, broadly, any digital consultancy services.

This is just a short list since the options are countless: I work for a global brand and we have run several co-marketing campaigns. It's key understanding the partner you are engaging with to define the best way of planning the campaign.

Happy to chat for more details.

My suggestion is to define first a marketing and a media plan in place. This will help you listing the potential activities/channels you need to use to reach your goals and the associated costs to it.

I have been managing eCommerce website within the Sport Industry for several years: there are some channels that are proved to work better than others. For instance, SEM has usually a good ROI if well optimized and if you get the right keywords. And don't disregard to have a good SEO strategy, covering the right keywords. If you have nice curated content, I am sure you can easily get fast an healthy positioning.

Another quick tactic is focusing on Social Commerce: it is proven to work, specially for fashion/sport related products. It is critical have a wide product feed, good images and have in place the right targeting strategy.

I am able to provide further details if needed.


I have been working several years in the Creative Services industry (both as a client of creative agencies and as a manager of an internal creative department). The competition is very tough specially when the value added requested from a client is low (e.g. repurposing existing content, creating email templates etc).

The way I managed to reposition this creative services company towards profitability has been investing in Value Added proposition. In other words try to get better clients or clients that are demanding more from you. This will enhance your product offering and allow to get a better positioning.

At the same time, try to organize the company in a profitable way: have a solid strategist team, but also the flexibility of freelancers when peak of demand are expected.

Happy to discuss this further in a call.

I have been working on this field for few years and I see a promising growth of online education for few reasons:

- endless possibility of courses to access
- flexibility in learning
- access to Premium universities.

Some of the challenges may be:
- Screening on the quality of education
- too much offer can make decision making difficult or biased.

Happy to discuss this further in details!

Hi Nitin,

I may suggest a few ones that I have been working with and that operates globally:
- Ayden

The main drawback is they focus usually on big businesses so fees may not be appealing to everyone.

Have you also tried with PayPal?

You can definitely monetize your content charging an adequate ad rate. I would suggest to explore this option mostly after having built a relevant, unique and value added blog. If you manage to get qualified traffic to your blog (you can check this using any Analytics platform), you can then try to monetize this traffic, charging ad rates.

There can be several ways of tapping this opportunity, from selling advertising space via networks up to private marketplaces.


The domain name plays a big role in SEO ranking, however it is not the only relevant factor. If you have a state of the art website (polished content, good site map, etc) you can minimize the effects of having not the ideal domain name.

To take the best decision you need to check whether you have other companies with similar brand name , that can be easily misled with your company name.

In general I would go for .co so to ensure a consistent brand identity across channels.

Hope this helps,


Charging a fee for SEO projects may be complex because clients do not immediately understand the value of it. Also trying to link your SEO results to a measurable KPI (e.g. traffic coming from SEO can also be tricky). My suggestion is to offer flexible models depending on the nature of your client businesses: you can go from a flat fee service for clients where a 360 SEO optimization may be needed to punctual fees based on page optimization. Also I do always suggest you to offer an SEO audit as starting point of your SEO services (you may then decide whether to charge for this or not depending on the client).

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