One-on-one interviews with your users and customers help you identify problems, generate ideas, improve your product, and build relationships. It also forms the basis for your initial thinking around customer segmentation. Mike Fishbein’s ultimate list of customer development questions is a particularly good resource if you need to start building a list of customised questions. Another way to collect data is through your internal team members, especially customer staff. The context for customer feedback is always crucial. A piece of feedback that does not look relevant today might be good six months down the line if you switch focus to different markets or business goals. For example, if your next quarterly goal is to reduce churn, you can then specifically look for feedback submitted by churned users. If you are an early-stage start-up in need of cash, you might be tempted to say “yes” and build new features to get more paying customers, but that is not necessarily a good idea. To build a sustainable company, short-term revenue is not the business metric you should be targeting and measuring yourself against. Do not launch into developing a feature just because somebody asked you to. Do not blindly accept customers who are a bad fit.
You can read more here: https://www.hotjar.com/grow-your-saas-startup/product-market-fit/
Besides if you do have any questions give me a call: https://clarity.fm/joy-brotonath