Lars LofgrenChief Growth Officer and Cofounder of Stone Press

I got my start when Neil Patel hired me for his startup, KISSmetrics. Before long, I was running the marketing department. Then I ran Growth and Product for Ramit Sethi's infoproduct business: I Will Teach You To Be Rich. Since then, I cofounded an affiliate SEO business, growing it to 7 figures in just a few short years. I've learned a few things about online marketing along the way.

Recent Answers

Many well-known SaaS companies have doubled their prices. I've personally worked with a few that have gone through it. In most cases, your conversion rates stay the same and you see a huge jump in revenue.

This is because people tend to under-price themselves. Also, your product improves over time so it provides more value and can support a higher price.

But don't raise prices for old customers. Grandfather them in so their plans stay the same price. In the long run, it won't make a difference to your growth since most of them will churn out anyway.

If you raise prices on current customers, you'll get a huge backlash. It gets nasty. I'm pretty sure that Zendesk tried it and had to reverse the price increase.

I highly recommend raising your price by 100% for a month on new customers. Keep a close eye on your revenue and your conversion rates. If things don't go well, you can easily reverse it and discount everyone that paid for the more expensive plan. Either way, you'll know what your market will actually support.

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