Are you performing a large-scale customer study? Or is this just a smaller focus group gig? The primary rationale for hiring a user research recruiter would be to obtain a valid, representative sample for statistical inference. If the number of participants is small -- too small to be statisti...
I've been using Webroot SecureAnywhere for about a year now. Before that, I used ESET Antiviral software for several years. Please feel free to contact me if this qualifies me for your report.
The best way is to lean how to ask great questions and to physically spend time with your users watching them work. I don't have all the killer questions, but my favourite to help understand product roadmap opportunities is "What do you do 3 minutes before, and after you use our product?". That...
Steve Blank has already covered this in depth in his book 4 Steps to the Epiphany, as well as a video here: http://startupweekend.wistia.com/medias/tao3s8hf7l My approach is based on his outline, with a twist. 1) I try and conduct the interviews at the customers office or place of work, at minim...
UX journey maps come in all shapes and sizes. Each can be very effective. I feel it's most important to capture specific elements within the journey map. In addition, visual customer journey maps can be much easier to use. For each customer journey stage and step the following should be captu...
Slack is best for internal communications but not exactly sharing information. Have you thought about Evernote Business?
Here are a few factors I would look at: - Mobile Friendly - Page Load Speed Testing - Competitor Analysis - Typical Industry Conversion Rates A few other things to look at I would recommend would be: - Look at insights/data from companies that do a lot of testing with different designs and con...
The laws of United Arab Emirates, like every other foreign nation would require every company to register before doing business. However, you can establish a liaison office or enter into a partnership agreement with a Dubai based IT firm who will help you in marketing, selling and building your A...